ASOS Return Policy for Christmas (What's Covered + More)

Do you know what ASOS return policy for Christmas or holidays is? Well, you are at the perfect place to find the answer to such a question.

When shopping for clothing online, it’s always good to understand the company’s return policy, especially when buying gifts for the Christmas season. The gift you get might not fit or could be deformed, among other things.

The ASOS Christmas return policy differs slightly from the clothing retailer’s general return policy. It states that purchases made between November 1st and December 24th are eligible for a return until January 31st. That gives you more time if you need to make a return.

This article provides more information about the ASOS return policy, including what they cover and more. Let’s begin!

Table of Contents

What’s ASOS’s Holiday Refund Policy?

ASOS’s Christmas return policy is essentially an extended version of its standard policy. The holiday policy covers more than 28 days after receiving the purchase, giving you more time if you need to make a return.

The Christmas policy allows you to return any purchases you made from ASOS between November 1st and December 24th, up to the last day of January. Any purchases you made after January 31st aren’t eligible for the full refund, but you may still receive a coupon to use at the store.

This Christmas policy extends the time you can get a complete refund. Typically, ASOS only gives you 28 days to get a refund. However, the Christmas return policy can give you a lot more time, depending on when you made the purchase.

You can still benefit from the Christmas policy if you don’t want a full refund and prefer to receive a voucher.

Christmas VS Standard ASOS Return Policy

It also helps to understand the difference between the Christmas and standard return policies that ASOS has in place. The typical return policy states that you can return a purchase within 28 days of receiving it and get a full refund through your payment method.

This option is the most convenient for most people as you can get all your money back in the bank.

Returning an item from 29 to 45 days after receiving it will get you an ASOS gift voucher you can redeem through the shop.

It’s a decent option to replace an item, but it’s not nearly as good as getting a full refund through your preferred payment method.

The Christmas return policy gives you a much longer time to return an item and get the total discount. As long as you made the purchase between the start of November and December 24th, it is eligible for a full refund until January 31st.

The Christmas return policy is much more convenient because it covers a broader window for full refunds. If you received damaged goods, it’s your best option during the holidays.

What Does the ASOS Christmas Policy Cover?

The ASOS Christmas return policy is pretty similar to the standard policy in terms of what it can cover, although there are some exceptions.

You’ll get a full refund if you don’t take the tags off the clothing and wear them out. You can receive a full refund for everything except these items:

Underwear and swimsuits (hygiene seals and labels must be present for a return).
Final sale goods
Opened face and body products
Opened masks and other face coverings
Piercings where the packaging seal is open

For the most part, you should get a refund if everything is in “original condition,” which means you haven’t opened, worn, or used it.

You may want to tell gift recipients not to open these products if they’re going to return them for a refund.

In short, the Christmas return policy covers all the same items that ASOS offers. However, you get a longer time frame to make the return.

What Happens If You Take the Tags Off

If you take the tags off certain ASOS items, you might still be able to get a full refund, so it’s still worth a try.

You can return the tags with your purchase, even if they aren’t attached to the original item. However, you need to take care not to mix up the tags, or you’re less likely to get anything back.

You can also return faulty items after the return policy’s period is up, even if you don’t have the tags. You’ll just need to let the customer service team know that product is defective since they can’t resell it. You won’t get a replacement, but you’ll still get a refund.

It’s worth noting that it can take the company a lot longer to process these purchases without any tags.

The staff needs to review the items you send back and check them for various issues while ensuring the item you want to return comes from their store. You should still eventually receive a refund.

Starting a Return

If you need to make a return, it’s straightforward. Here’s what you should do:

Login to your ASOS account
Open order history
Click on the order you want to return an item from
Fill out the prompts on the screen
Print out the free return label provided to you
Package the item and put the return label on it
Drop off your package at the given location on the site

You should contact ASOS’s customer service if you have any questions about your order. They’re very efficient and can help you through the return process.

The more you document your purchase, the more likely you’ll receive the full refund you want.

Final Thoughts

To summarize, the Christmas return policy for ASOS gives you until January 31st to return any purchases from between November 1st and December 24th for a full refund. After that point, you can still return the items for a gift voucher at ASOS.

The items they cover in their holiday policy are the same as those in their standard policy. You’ll want to make sure that you keep any tags and packaging to make the process smoother for yourself.

Overall, the Christmas return policy by ASOS is always worth a shot when you get a defective item.

References

https://www.asos.com/us/customer-care/returns-refunds/what-is-your-returns-policy/

ASOS Return Policy for Christmas (What’s Covered + More)