Widex Hearing Aid Warranty? (What´s Covered + More)

Widex hearing aid warranty

Have you ever asked yourself or your friend what the Widex hearing aid warranty is? Well, you are at the perfect place to find the answer to such a question.

Widex offers some of the best hearing aid technology out there, though it is only sold through authorized dealers, so the pricing and other information may be difficult to find online.

If you are interested in purchasing a Widex hearing aid, you will need to visit a specialist, but at the very least it’s good to know the Widex hearing aid warranty policy before you start your research. 

Widex offers warranties on almost all its hearing aids, for one, two, or three-year periods depending on the model of the hearing aid. However, the warranty is only good on hearing aids purchased from authorized dealers of Widex hearing aids. Items purchased online or from any other dealer will void the warranty. 

Widex offers a huge range of hearing aids, so you should be able to find something that fits your budget, lifestyle, and hearing needs.

Read on for everything you need to know about taking advantage of the Widex warranty on your hearing aids. 

What are Widex Hearing Aids?

Widex is a hearing aid manufacturer that sells its hearing aids through authorized retailers and not online. The company offers a wide range of technology levels, depending on the needs and budget of the wearer. 

You can choose from behind-the-ear (BTE), in-the-ear (ITE), completely-in-canal (CIC), receiver-in-canal (RIC), or receiver-in-the-ear (RITE) models. In addition, the company offers a range of technology levels–110, 220, 330, or 440. 

A user can determine his or her technology level depending on their hearing needs and lifestyle. For example, some users will need hearing aids that are optimized for loud environments, while others may deal with less background noise.

It may also be that some users report tinnitus or ringing in the ears.

Widex has several families of products, and an authorized dealer can help you figure out what is right for you. 

Do Widex Hearing Aids Have a Warranty?

Yes, Widex offers a warranty on all hearing aids purchased. However, the length of the warranty varies on what type of hearing aid you purchase. 

Many of the higher-end 440 and 330 technology hearing aids, such as the Moment model and Evoke models, come with a 3-year warranty. The 110 and 220 power hearing aids in these models come with a 2-year warranty. 

Other less-expensive models may come with a 1-year warranty. 

You will need to check with your authorized dealer to confirm what the warranty is on your particular product. If you are shopping for hearing aids, make sure you ask what manufacturer warranty is included when considering which hearing aid is right for you. 

What is Covered Under the Widex Warranty?

Be advised that the warranty only covers Widex aids purchased from an authorized dealer. See below. 

The warranty covers the hearing aids, but may not cover associated accessories or demo instruments. Make sure you check with your dealer. 

Many warranties will cover loss or damage to the hearing aids and chargers, along with the battery doors on rechargeable batteries. Typically a warranty will not cover the rechargeable battery itself. 

In addition, custom products such as earrings or earmolds may not be covered. 

Typically there is a fee if you need replacement of a lost product, and you will probably have to pay shipping and handling for any replacement goods. 

Does Widex Offer an Extended Warranty?

Yes, you can purchase an extended warranty from Widex. Typically they are offered for one or two-year periods, for prices in the range of $75-$100.

You will need to contact your dealer for information on the terms of the extended warranty and the current pricing. 

Are Widex Hearing Aids Good?

The company is known for producing some of the best hearing aid technology. It is one of the largest manufacturers of hearing aids, with a large variety of products for every lifestyle, and has been at the forefront of hearing aid development for decades. 

Widex is known for its superior sound processing. Widex claims that its “Moment” hearing aid is one of the fastest hearing aid sound processors, which results in a short (almost imperceptible) sound delay compared to other hearing aids. As a result, a user will have a natural experience similar to unaided hearing. 

Furthermore, Widex has developed hearing aids with app functionality and streaming capabilities, so you can download an app that will help you personalize your hearing aid for the best functionality. Many models are enabled with Bluetooth connectivity to your devices or TV. 

In addition, Widex receives very good customer satisfaction reviews and very few complaints on the Better Business Bureau and elsewhere. 

Can I Buy Widex From an Unauthorized Dealer?

Be advised that the Widex warranty does not apply to hearing aids that are not purchased from an authorized retailer.

This includes hearing aid specialists and audiologists, but not online sellers. If you purchase your Widex hearing aids from a retailer that is not on the Widex authorized list, this will void your warranty. You can find an authorized provider here

This is because Widex requires that a user is fitted by a trained specialist for the best results with their hearing aids.

A dealer can help you determine which model is right for your needs and your budget, ensure correct fit, and help you maintain your hearing aids correctly. You can read the Widex Warranty Statement here

Keep in mind that Widex does not sell its hearing aids over the internet, and if you are able to purchase one without a custom fitting, your warranty will not apply. 

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Widex products are considered well-made and will last a long time if you understand how to use them and care for them correctly.

The company stands behind its products, offering warranties of one to three years on most of its hearing aids. 

However, make sure you are purchasing your products from an authorized dealer. This will allow you to get a personalized fitting and the best experience when purchasing and using hearing aids, and it will not void your warranty. 



Jessica G.

Jessica Guilmore graduated with an MBA in 2011. Since then, Jessica has worked in the retail and consumer service industry as a manager, advisor, and marketer. Jessica is also the head writer and founder of IfNotPay.com.

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