Hearing aids are highly advanced little pieces of technology. Many of them are quite expensive, as well. So, you may want to know your options should you need a replacement.
The ReSound hearing aid warranty program has options to cover your device between 1 and 4 years. The length of your warranty depends on the model you have. Hearing aids may also be covered by certain types of insurance.
ReSound offers a warranty on its hearing aids, as long as you purchase directly from them. Warranties are only offered to the original owner. Read on to find out what you should know about your warranty coverage.
What Does the ReSound Hearing Aid Warranty Cover?
The ReSound manufacturer’s warranty covers your hearing aid from the date of purchase to the specified future date, which depends on the model you have.
This is a limited warranty that covers the labor and parts only that are needed to repair the hearing aid itself.
The limited warranty does not cover damage and repairs to accessories or additions to the hearing aid. These include the tubing, batteries, chargers, tips, and anything else like these.
You do get the benefit of using your limited warranty one time to repair or replace your hearing aid due to physical damage or loss. When you use it in this manner, a deductible applies as with insurance.
Can You Return a ReSound Hearing Aid?
You are allowed to return your ReSound hearing aid in like-new condition, meaning with no damage and in working order, if you find you aren’t happy with it.
You have 45 days from the original date of purchase to do so.
If you decide to return your hearing aid within the permitted timeframe and the device meets all the requirements, you will receive a full refund for the price you paid.
You won’t even be charged a restocking fee.
How Long Is a ReSound Hearing Aid Warranty Good For?
The terms of these warranties depend on the model of hearing aid you purchase. Generally, the more advanced and expensive your device is, the longer your warranty will be.
All ReSound hearing aid warranties cover the devices for 1 to 4 years.
How Do You Make a ReSound Hearing Aid Warranty Claim?
It’s quite easy to submit a warranty claim for a repair. Your first step is to check the status of your warranty.
You need to know if your device is still covered. You’ll go to the ReSound GN website and click on My Service Hub in the menu bar at the top.
On the Service Hub page, you can enter the serial number for your hearing aid in the text box and click check status.
After you’ve confirmed the device is still under warranty, you can click repair to place your order for service.
You’ll be prompted to enter and review information on a few more pages before completing your service order.
What Options Are There for Coverage After the Warranty Expires?
Many people choose to schedule their hearing aids on their homeowner’s insurance policy. Not only does this usually cover you against damage caused by more things, but it also gives you coverage for a much longer time period.
You can also get coverage through specialty insurance providers that cover electronics for far more types of losses than even your homeowner’s policy.
How Long Do Hearing Aids Usually Last?
The average useful life of a hearing aid is around 5 years. That’s not to say they won’t last longer.
If you care for them appropriately so they are well maintained, you may have your hearing aids for far longer than the average life span.
How Do You Clean a Hearing Aid?
Hearing aids should be cleaned regularly. You can wipe them down with soft, dry cloths. Do not use any type of wipe that contains alcohol.
If you wear in-the-ear hearing aids with domes, you can clear them of debris with small pipe cleaning brushes with soft bristles.
These parts can also be wiped with wet wipes that do not contain any alcohol.
Can You Wear Hearing Aids in the Shower?
Hearing aids are water-resistant. They are not waterproof. These have two different meanings.
Hearing aids are built to be worn out in the rain or while you’re working out and sweating. They’re not made to be worn while swimming or in the shower.
Take care to remove your hearing aids before taking part in water activities where the devices are submerged or drenched in water.
Read also >> 4 Common Problems With Specsavers Hearing Aid (Do This Now)
Read also >> Signia Hearing Aid Warranty? (What´s Covered + More)
What Should I Do If My Hearing Aids Get Wet?
If you find yourself in a situation where your hearing aids get too wet, you’ll need to act fast. You can use a dehumidifier or a drying agent that’s silica-based to dry them out.
You could also try putting them in a bag or jar of rice if you’re in a pinch.
It’s best to have a hearing care expert take a look at your hearing aids after they’ve been exposed to too much moisture to make sure they’re working properly and safe to use.
Does My Warranty Cover My Batteries?
The limited factory warranty does not cover your batteries. You can look into whether your health insurance provider covers the cost of the batteries. Many of them do.
Generally, hearing aid batteries should last about 3 years. Much of this depends on the type of hearing aid you have and how you charge the batteries.
Wrap Up
Your ReSound hearing aid warranty covers your devices for labor and parts needed to repair manufacturer defects.
The warranties cover you for between 1 and 4 years. Various models are covered for different amounts of time.
The warranty also allows for one repair or replacement due to loss or physical damage. This is treated more like an insurance claim with the use of a deductible.
Making a warranty claim is simple. You’ll place your repair order right on the website and follow specific instructions on how to mail your device to the company.