4 Common Problems With Rexton Hearing Aid (Reviews + More)

rexton hearing aid problems

What are the common problems with Rexton hearing aid and how to troubleshoot them? Well, you are at the perfect place to find the answer to such a question.

With over 60 years of experience in the hearing aid industry, Rexton hearing aids are some of the best on the market. But that doesn’t mean they’re perfect.

The last thing you want to do when you’re having trouble with your hearing aids is scoured the internet for solutions to problems you don’t understand.

That’s why we put together a list of four common problems with Rexton hearing aids, so you don’t have to!

1. No Sound Coming Out

One of the most common issues with Rexton hearing aids is that one or both earpieces cut out. Now, sometimes this means they are turning off and other times it means the sound is just not coming out. 

First Steps

The first thing to do is ensure that your hearing aid is powered on. Check that you have batteries in each earpiece and that the batteries are facing the correct way. Then, make sure that the battery compartment is fully closed.

If that doesn’t fix the problem, the next step is to see if ear wax is blocking the sound from coming out. Unfortunately, there’s no good way to test this other than to replace your wax guard and see if the sound returns.

Keep a good habit of cleaning your wax guard regularly to prevent wax buildup. If wax is the problem, this should keep you from not being able to hear the sound.

2. Moisture In Earpiece

If the sound doesn’t return after replacing the wax guard and you’re sure that your earpiece is charged and turned on, you could be dealing with moisture.

If moisture is getting into the electronics, it will cause the earpiece to turn off at random times.

Detecting moisture could be difficult without opening up and potentially damaging your equipment. If you suspect moisture, try putting your headphones in rice or some other desiccant to dry them out. Consider having something like this to keep them in whenever you take them off.

To keep them dry long-term, you should avoid putting them under water or submerging them. Try taking them off when you shower and when you go swimming.

3. Sound Distortion

Sound distortion is pretty annoying. A good hearing aid is one you forget you’re wearing, right? If you are hearing distortion or things that sound strange or funny, there are a few things you can try.

You can start by checking the batteries. Make sure that they are inserted correctly and that the connection between your hearing aid and your battery is clean and tight. 

One trick you can try is to remove the battery and open and close the compartment door several times to clear any corrosion or debris. Put the battery back in and see if that helped restore the connection.

If that doesn’t fix it, double check your settings to make sure you aren’t on a program that is causing unusual sound. Just switch the settings around to see if anything changes and find one that works for you.

At this point, if the sound is still coming through weird, you’ll want to double check that your hearing aids haven’t been damaged.

Hearing aids can be damaged by falling on the ground. Check with your hearing doctor if you suspect damage.

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4. Annoying Sounds

Sometimes your headphone may produce a whistling sound or a signal tone. Odd sounds coming from your hearing aid can distract you and quickly become very annoying. Nobody wishes they had tinnitus!

Whistling sounds are often caused by a bad fit in your ear. Whether your weight has changed or you’ve simply put them in wrong, it should be a fairly easy fix. 

The quickest fix would be to take your hearing aid out and put them back in. If it’s just a bad fit, this should stop it from continuing.

Something else you can try if the whistling doesn’t go away is to change the size of your domes. The dome is the round flimsy dome-shaped piece that sits right against your ear. Getting a different size should cut out the whistling.

If you’re getting a signal tone, check the battery compartment as that is likely the culprit. Clear any corrosion and ensure the battery is in correctly with the compartment door closed tight.

5. Bluetooth Connection

Last but certainly not least is problems with your Bluetooth connection. Having your connection drop from your phone or TV is unpleasant and fixing tech problems can seem daunting.

Don’t worry, though. Bluetooth connection problems are common but also very easy to solve. The reason they are so common is that updates with your phone or TV can change how it interacts with your headphones, which have their own updates to try to solve these issues.

A straightforward fix for Bluetooth connection problems is to adjust the position of your hearing aids in relation to the system you are connecting to.

For example, if you are connected to the TV and something gets in between you and the TV, like a wall or a person’s body, you can lose connection.

Another very easy fix is to turn your Bluetooth off and then back on again. The world may never know why some of these problems arise, but restarting tech is a surefire way to get it going again. It’s tried and true.

If you’re still having trouble, you still have options. Try going into the Bluetooth settings of whatever you are trying to connect to and forget your hearing aids. This will clear the saved record of your hearing aids and allow you to start fresh.

Once you have the TV or phone forget your hearing aids, turn your Bluetooth off and then on before trying to pair them together again. After it’s been forgotten, it’s the same process as when you first paired them together.

To give an example, to forget your hearing aids on your phone go to your settings and then your Bluetooth settings.

You should see all of the devices you have paired to in the past listed there. Click on the three buttons next to your hearing aids and click forget.

How to Troubleshoot Common Problems with your Hearing Aids? >> Check out the video below:



Jessica G.

Jessica Guilmore graduated with an MBA in 2011. Since then, Jessica has worked in the retail and consumer service industry as a manager, advisor, and marketer. Jessica is also the head writer and founder of IfNotPay.com.

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