4 Common Problems With Oticon Hearing Aid Bluetooth

oticon hearing aid bluetooth problems

Have you ever asked yourself or your friend what the common Oticon hearing aid Bluetooth problems are? Well, you are at the perfect place to find the answer to such a question.

The 4 most common problems people find with their Oticon Bluetooth hearing aids is a connection that cuts in and out or jumps from ear to ear, a sound that is distorted, a noise like a whistling wind, or not getting any sound from them at all.

In the rest of the article, we are going to look into these problems in depth to figure out whether any of them apply to you.

We are also going to learn about the solutions to each of these common problems so that you can fix your Oticon Bluetooth hearing aid at home.

1. The Bluetooth Connectivity on My Oticon Hearing Aid Is Unstable

One of the most common complaints and possibly the most common recurring complaint is to do with the Bluetooth connectivity. This problem appears in a variety of ways.

Some people may experience the sound from their Oticon hearing aid cutting in and out erratically like the device is losing and regaining its connection in very short succession.

A similar problem that many people experience is for the sound to cut out in one ear but not the other or even to jump from ear to ear.

This issue can be very disorienting since you will have sounds appearing and disappearing from each side, sometimes in very quick succession.

If you experience these problems while you are moving – for example, while you are walking with the hearing aids in – then this supports the likelihood that the problem is caused by connectivity rather than any other reason.


The first thing that you should do if you are having Bluetooth connectivity problems with your Oticon hearing aid is to check whether your firmware is up to date. If your firmware is not up to date, update it.

The firmware is the code that runs the physical device, and Oticon releases periodic updates as they improve the technology. These updates include the ways in which the device communicates, and receiving Bluetooth signals.

There is no benefit to using outdated firmware, so even if this does not fix your connectivity problem, it will make the device work better anyway.

The other thing that you can check if updating the firmware does not solve your connectivity problems is whether your phone is simply too far from your hearing aid.

Bluetooth operates on a very low level of power, so it is sensitive to obstructions and distance.

Try to keep your phone closer to your head as you walk and see if it resolves your problem. If it does, you can consider keeping it in your shirt pocket instead of in your trousers as a solution to poor connectivity.

2. There Is No Sound Coming From My Oticon Hearing Aid

What could be more frustrating than trying to use your Oticon Bluetooth hearing aid and getting absolutely nothing out of it? It’s completely dead. No sound coming from it at all.

There could actually be a number of reasons for getting no sound at all from your Oticon hearing aid, and not all of them are to do with the device being dead.

Although a dead battery is one of the possibilities, hearing no sound from your device might also be because of physically clogged up sound channels.


If your battery is dead, your first move should be to replace it. If doing this fixes the problem, you can just move on.

If your battery still has power in it, but you are getting no sound, then it could be that either the sound outlet or the microphone opening are clogged up, physically blocking sound waves.

You will need to clean these out. A lot of people will remember to clean out the sound outlet, but the microphone opening is easily forgotten, so always clean both of them out.

3. The Sound From My Oticon Hearing Aid Is Distorted

If the sound coming from your Oticon Bluetooth hearing aid is distorted, you might be confused about what could be causing that.

A lot of people assume it is a problem with connectivity, but neither the device nor Bluetooth work that way.

If you are having problems with distorted sounds, the problem is usually to do with the electrical systems of the device.


You will need to start by examining the battery compartment and the battery itself for any sorts of corrosion or build-up of foreign materials.

If you see any dirt, wipe it off using a dry piece of fabric. You may need to remove the battery to wipe it and any connectors that are underneath where it sits.

If the corrosion on the battery is too bad, you can also simply replace the battery with a new one.

If the connectors within the battery compartment are too corroded to be cleaned with a cloth and changing the battery does not fix the problem, you may need to seek professional help.

4. I Can Hear a Sound Like a Howling Wind From My Oticon Hearing Aid

If you can hear a high-pitched noise that sounds like the wind when it is howling, you are experiencing one of the most common problems that users of Oticon Bluetooth hearing aids have.

The good news for you is that this is not a sign of anything that is going wrong with the device itself. This problem is caused by the shape of the “tunnel” through which sound reaches your eardrums.


Start by taking out and reinserting your hearing aids, trying to get a snug fit. Make multiple attempts if this does not work the first time.

It might be down to just getting the right technique.

If this does not work, you may need to have your ear canals checked for wax build-up. If you are not used to removing wax yourself, speak to your doctor about this.


Oticon Bluetooth hearing aids are a great tool when they are working. When they are not, we have learned today how to fix the 4 most common problems you may experience with them.



Jessica G.

Jessica Guilmore graduated with an MBA in 2011. Since then, Jessica has worked in the retail and consumer service industry as a manager, advisor, and marketer. Jessica is also the head writer and founder of IfNotPay.com.

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