Do you know what Anthropologie’s return policy is? Well, you are at the perfect place to find the answer to such a question.
As one of the most popular retailers on the market today, Anthropologie sells popular furniture, home decor, clothing, jewelry, and even wedding dresses. And if you love Anthropologie, you should understand its return policy.
In this article, we are going to dig into Anthropologie’s return policy, including the pros and cons, so that you have all the information you need!
What is Anthropologie’s Return Policy?
First things first, let’s understand exactly what Anthropologie’s return policy states.
Anthropology allows returns of all regularly priced clothing and furniture within 30 days of purchase for a full refund.
If you missed the 30-day time frame, don’t worry. You can still return your Anthropologie items, but you will only get store credit as opposed to a refund.
However, everything must be in sellable condition, i.e. not worn, ripped, stained, or washed.
Now, those are just the basics of the return policy. When you start reading the fine print, there are a few other aspects to be aware of that are both good and bad.
Read also >> Anthropologie Online Return Policy (What´s Covered + More)
Read also >> Anthropologie Furniture Return Policy (What´s Covered + More)
Read also >> Anthropologie Store Return Policy (What´s Covered + More)
5 Reasons Why Anthropologie Return Policy Sucks
Let’s get the bad news over with first! Here are the 5 reasons why Anthropologie’s return policy isn’t all that great.
1. Mailed Returns Aren’t Free
These days, most of us love to do our shopping online. And Anthropologie has a huge online selection that customers love.
However, you should be aware that if you have to return an item you ordered from their online store, you will have to pay for the return shipping.
Most of the time, mailing in your Anthropologie return will cost you $5.95, which they will deduct from your refund.
2. You Only Have 30 Days to Get a Refund
Now, it’s extremely important to remember when you purchased your items from Anthropologie or when they were delivered to your door.
And that is because you only have exactly 30 days from the date of an in-store purchase or when an online order was delivered to get a refund for your return.
If you miss the 30-day mark, you can still return your unwanted items, but you will only get a gift card to Anthropologie; you won’t get your money back.
3. Items Without the Original Receipt Can Only Be Exchanged
Although most stores allow returns for store credit without the original receipt, Anthropologie doesn’t.
If you lose the receipt for your purchase, the only option is to exchange the item for the same one in a different size or color or another of the same or lesser value.
4. All Items Must Have Original Tags
Another frustrating aspect of Anthropologie’s return policy is that all items must have the tags to be eligible for return for refund or exchange.
That means if you take off the tags thinking you were going to keep that Anthropologie dress, you are simply out of luck.
5. Some Items Are Final Sale
Even though it’s not unique to Anthropologie, many consumers complain because they cannot return certain sale items according to the policy.
Anthropologie states that all sale items ending in $.95 that are sold at an additional sale-on-sale discount or those marked “final sale” cannot be returned or exchanged.
If you’re thinking that you might want to return your purchase, you should definitely ask a sales associate if it would be a final sale.
5 Reasons Why Anthropologie Return Policy Is Great
Now, it may seem like there are quite a few downsides to Anthropolgie’s return policy, but there are actually quite a lot of positives as well!
Here are a few of the best things about it.
1. Extended Holiday Returns
One of the great things about Anthropologie’s return policy is that they offer extensions during the holiday season!
If an item was purchased between October 1 and December 31, it can be returned until January 31st.
So, whether you’re buying a present for a loved one or got one from someone else, everyone has a little extra time after the festivities to return any unwanted gifts.
2. You Can Get Store Credit After 30 Days
You’re going to be seriously excited to learn about the next aspect of the policy!
Even though you only have 30 days from the date of purchase or delivery date to return something to Anthropologie for a refund, you can still make returns after the 30-day time frame.
In fact, Anthropologie’s policy does not give a final day for when you can return an item as long as you have the receipt and the tags.
But the only downside to this policy is that you cannot get a refund when you return after 30 days; you can only get store credit at Anthropologie.
3. Used Furniture Can Be Returned
While Anthropologie does not accept worn clothes, you can return used furniture.
However, it’s extremely important to note that the furniture cannot look used; it needs to be completely sellable as new furniture.
The reason this policy is in place is so that you can assemble the furniture, sit down, see if you like it, and if it fits in your home both in size and aesthetically while still having the opportunity to return it if it doesn’t work out.
4. Refunds Will Be Sent to the Original Payment Method
Another great aspect of Anthropologie’s return policy is that you will get your money back fairly quickly.
In fact, if you return a purchase in-store, you should expect to see the funds in your account in 1-3 business days! Depending on your bank, the money might not be available for use right away, but at least you’ll know it’s there!
On the other hand, you should be aware that when you return items online through the mail, the refund won’t be initiated until the items arrive at the warehouse and are checked by staff to ensure they aren’t worn or damaged.
But even then, because mail moves so fast these days, it will likely only take 5-10 days from the date of shipment to get your refund.
5. You Can Get a One-Time Price Adjustment Within 14 Days of Purchase
Finally, we have our absolute favorite feature of Anthropologie’s return policy: You can get a one-time price adjustment if the item you purchased went on sale!
So, what does that mean? Well, if you purchase something from an Anthropologie store and, within 14 days, realize it has gone on sale, you can get a refund of the difference in price.
All you need to do is bring your item and the original receipt to Anthropologie and show the associate the new sale price.
The difference in value will be refunded to your original payment method, and you get to keep the item you purchased.
Anthropologie Returns FAQs
As you can see, the Anthropologie return policy has a lot of advantages and a few downsides.
But now, it’s time to answer a few other questions that people often ask about it!
Is Anthropologie free return?
Well, yes and no. If you return an item purchased in an Anthropologie store or online at a physical store, it is free to do so! However, if you return an item through the mail, it is not free, and you will be charged a shipping fee of $5.95.
Can I return an online purchase in-store at Anthropologie?
You can return some online purchases in-store at Anthropologie. Although some items, such as furniture, wedding dresses, and other specific purchases, can only be returned through the mail.
In order to find out if your item is eligible for in-store return, you should find it in your order history, click to return, and view the return options. If in-store isn’t available, you have to mail it back in and pay the return shipping cost.
Can I return Bhldn to Anthropologie?
Anthropologie offers gorgeous wedding dresses through their Bhldn brand. And luckily, they can be returned as long as they are unworn, unwashed, or unaltered.
If you purchased the dress in a store, you can only return it at that same store. But if you purchased it online, you must mail it back to the warehouse.
Does Anthropologie price match other stores?
Anthropologie does not price match other stores. However, it does offer a one-time price match for its own items that have gone on sale within 14 days of the original purchase.
Can I return to Anthropologie without a receipt?
Luckily, you can return to Anthropologie without the receipt. Although you will not get a refund, you can exchange the item for another of the same or lesser value.
It’s important to note that if you don’t have the receipt, you will only receive the lowest value of the item.
In other words, if it went on sale since you bought it, you can only exchange it for something with the sale price value.
Final Thoughts
Anthropologie has an extremely clear-cut return policy that makes it easy to understand what can and cannot be returned and even how to return or exchange anything you bought either in-stores or online!
And hopefully, you now have all the information you need about Anthropolgie’s return policy to confidently shop at the popular retailer and know what you can return!