Do you know what Amazon´s return policy for clothes is? Well, you are at the perfect place to find the answer to such a question.
Amazon is an online shopping platform that dominates the shopping market. However, mistakes happen, and since they’re online, it’s harder to fix those mistakes.
So, what exactly is Amazon’s return policy for clothes? Amazon has a standard 30-day return policy for clothes that can briefly extend during the holiday seasons. Products that can’t be returned can still be eligible for refunds and replacements. Along with that, there are live chats you can access to speak to an employee about returns.
The rest of this article will cover the return policy, what’s covered, claims, special offers, exceptions, and a brief conclusion.
Amazon Return Policy For Clothes
The Amazon return policy is very complex, but when broken down, there’s only a few core clauses you should pay attention to.
For starters, most objects can be returned within 30 days of delivery. Here is a list of some objects that can’t be returned:
- Electronics like computers/laptops
- A product that is missing the serial number/UPC
- Downloadable products
- Gift cards
- Grocery products
- Live insects
Along with that, if you purchase from a third-party, then you’ll need to see that third-party’s specific returns as Amazon will not accept returns from third-party sellers.
When buying from a third-party, make sure to read their return policies closely since Amazon can’t help you much.
For items that are fulfilled by Amazon, you don’t have to worry about paying shipping fees. However, for third-party sellers, if you try to do a return through Amazon’s return process, you’ll most likely have to pay for the shipping.
However, there’s a way to get out of this. For starters, if you’re an Amazon Prime member, your chances of getting out of shipping fees increase (and even more so if you order frequently).
Also, if you contact Amazon as soon as possible and start a live chat, there’s a high chance you can get free shipping.
Here is a list of all the items that aren’t covered in the return policy. This list will also tell you more about third-party sellers and other options you have if you cannot return the Amazon package.
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What’s Covered In The Amazon Return Policy
In the Amazon return policy, returns, refunds, and replacements have their own clauses. Returns are protected for up to 30 days, but there are exceptions to this rule that will be covered later.
In general, you should return what you need to return as soon as possible.
Both Amazon Prime and non-Prime users get the same return policy, so there’s no added perks when it comes to returns if you’re a Prime member.
In general, what’s covered is the 30-day return policy, and you need to state a reason why you’re returning the product in order for the return to go through.
Even if you say “I just don’t want it anymore”, that’s a valid reason and they will take your package back.
As long as you aren’t abusing the system by returning stuff too often and there’s legitimate issues with the products, there’s no limit on how much you can return.
Also, if you return your item so you can get a new one with slight changes (i.e. new size/color), that is perfectly okay.
Exchanging your return gifts is covered in their policy. Refunds are okay too and typically process within 3-5 business days.
The refund amount and method will vary on a case-by-case basis. Any items that have arrived damaged or defective are eligible for a refund.
You can request one through your orders page, and be sure to submit a reason why you’re requesting a refund.
Claims
When you refund an item, on Amazon there’s a “refund claim” status you can look for. This status will tell you all the details of your claim, which makes it convenient if you don’t have a good memory and forget what Amazon initially told you.
If you wish to see where your claims are, here is the link with instructions along with more details on how it works.
Special Offers
Holidays take place throughout the year. The biggest example of this is Christmastime in the winter. Since Amazon is a company that ships out packages, they need to have special deals and offers to combat their competitors: in-person shopping.
Christmas is the holiday Amazon extends dates for. The most notable change is that the return date gets pushed back by a lot.
Since Christmas is unpredictable when it comes to gift giving, Amazon is understanding and will allow you to return unwanted gifts past the 30-day period.
For example, Amazon has recently stated that items bought between October 11th and December 25th are eligible for the return deadline extension.
The deadline lasts until January 31st of 2023. That means even if you buy a gift in October, you can return it after 30 days.
This policy is just for the 2022 holiday season and is subject to change when future holidays come.
Exceptions
With every rule comes exceptions. There are plenty of rules in the return policy that can be bent or made completely different depending on the situation. The most prominent rule that can be bent is the 30-day return rule.
Many Amazon users have seen success returning items shortly after the 30-day period when they perform a live chat with an Amazon worker.
As long as you explain the situation in an easy to understand and considerate way, Amazon is willing to bend the rules to help you out.
Conclusion
Amazon has plenty of policies regarding returns, and in those policies, there are special claims, offers, and exceptions you can benefit from.
Amazon has a 30-day return policy where you can return a package up to 30 days after the delivery date. You can track the delivery on the Amazon site.
There are certain items, like computers and groceries, that aren’t covered, and third-party sellers have their own return policies independent of Amazon.
For Christmastime, the return deadline is pushed back. Along with that, there are certain exceptions to the return deadline if you use live chat.