4 Common Problems with Signia Hearing Aid (Troubleshooting)

Signia Hearing Aid problems

What are the common Signia hearing aid issues and how to troubleshoot them?

Signia is a well-known hearing aid brand. Generally, their hearing aids are popular and reliable which makes them one of the top hearing aid manufacturers in the world. However, there are some common problems that you might encounter with a Signia hearing aid that you might want to know about. 

Keep reading to learn more about the common problems that Signia hearing aid users have reported so you can decide whether it’s the right brand for you. 

Are Signia hearing aids good? 

Signia hearing aids are some of the most popular hearing aids in the United States, and even around the world.

As a division of WS Audiology, the owner of many of the biggest hearing aid companies on the market today, they are widely distributed and very popular. 

Are Signia hearing aids worth all of that hype? It depends on who you ask. Most people who use Signia hearing aids do love them.

They use some of the top technology in the industry to make very high-quality hearing aids that are loaded with user-friendly features that many people love. 

Read also >> Signia Hearing Aid Warranty? (What´s Covered + More)

What are the most common problems with Signia hearing aids? 

Although Signia hearing aids are popular, reliable, and some of the best hearing aids on the market, they are not completely without issues. 

Signia hearing aids are very expensive, many of their models are some of the most expensive hearing aids on the market.

Due to the high price and critical importance of a good hearing aid. it’s important to know what some of the most common problems are with Signia hearing aids before you decide to invest in them for yourself. 

1. Poor customer service 

According to Signia hearing aid users, one of the biggest downfalls of the brand is customer service. Although this may seem like a strange thing to be a major issue, you’d be surprised at how much impact it will have on your user experience. 

Obviously, the hope is that your hearing aids always work well and you require little to no customer service support, but it is inevitable that you will need assistance at some point during the time you own your hearing aids. 

Customers regularly complain about the Signia customer service experience. There are repeated reports of long wait times (upwards of 2 weeks in some cases) for broken hearing aids to be fixed.

To make matters worse, most of the service centers were unable or unwilling to provide loaners or replacements which would leave customers without their hearing aids for weeks at a time. 

2. Crackling sounds 

Another common problem that Signia hearing aid users have regularly reported is crackling sounds distorting the audio. 

It goes without saying that hearing aid users are relying on their hearing aids to be able to hear clearly.

It is incredibly frustrating to use an expensive device that is supposed to make hearing easier and more reliable, only to find that they are not providing the crystal clear sound that they promise. 

3. Unreliable app performance 

Signia hearing aids heavily promotes their smartphone app as a convenient way to manage your hearing aid user experience.

It promises the ability to control all of your hearing aid settings and even troubleshoot issues directly on your smartphone. 

This app looks like a great way to elevate the hearing aid experience, so it’s a natural selling point for most people.

Unfortunately, the reviews state that the app is not all it’s cracked up to be. It is not always reliable, crashes repeatedly, and has a difficult time staying synced with your hearing aids. 

4. No online ordering 

In today’s society, many people prefer to order everything online. The convenience and the ability to compare different items of the same category effortlessly online are very appealing to many people.

It’s also a big help for people who live in rural areas who don’t have access to certain stores. 

However, if you are seriously considering Signia hearing aids you won’t be able to add to an online cart anytime soon.

Signia hearing aids are only purchased and serviced through their licensed retail shops, which means that you can only order them if you have a store local to you. 

This is a major downfall of the Signia brand because it eliminates many potential customers who want or need to shop online.

Although shopping for hearing aids in person is always preferable, sometimes online shopping is necessary, and not having the option is incredibly frustrating. 

Are Signia hearing aids worth the price?

It’s no secret that Signia hearing aids are expensive. They do have several different models to reach customers at all different price points, but most of their models start at over $2,000 per ear.

Many of their most popular styles sell for $5,000-6,000 for a set. 

Depending on your budget, a $6,000 set of hearing aids may not be a reasonable option.

With that said, they do offer many technological advances and are very reliable so most people who use Signia hearing aids will tell you that they are worth the price. 


Signia is a household name in the hearing aid space. They are known for being some of the best quality hearing aids on the market and have lots of helpful features that customers love. 

Even great companies like Signia have issues from time to time, so it’s important to set your expectations for what you might encounter if you buy Signia hearing aids. 

If you are considering purchasing Signia hearing aids, there are some common problems to expect with customer service, sound quality, app unreliability, and the fact that you have to buy them in-store only.

They are also some of the most expensive hearing aids on the market, so that’s something to consider as well.

If you can overlook these minor issues, you can expect a mostly reliable and enjoyable user experience if you buy Signia hearing aids.

They are popular for a reason and are a great choice for anyone looking for a high-end hearing aid. 




Jessica G.

Jessica Guilmore graduated with an MBA in 2011. Since then, Jessica has worked in the retail and consumer service industry as a manager, advisor, and marketer. Jessica is also the head writer and founder of IfNotPay.com.

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