Apple products are revered by many consumers. They’re top-of-the-line and some of the most popular tech devices across the globe. But sometimes, you may still have a reason to exchange an Apple device.
So, what is Apple watch’s exchange policy? You can exchange an Apple Watch within 14 days of the original purchase date. Apple watches are eligible for exchange for any reason. You can exchange it for a different color, a different model, a different size, or because of a defect. Make sure to take your receipt with you for a hassle-free exchange experience.
If you find yourself in a situation where you need to exchange an Apple Watch, you can do so, but there are some things you’ll need to consider.
Read on to find out all you need to know about making an Apple Watch exchange.
What Is the Apple Exchange Policy?
Apple allows customers up to 14 days to return or exchange unwanted items. You’ll need to take care not to scratch or damage the Apple Watch in any way, though.
Apple will let you exchange a watch that you’ve worn, as long as you have all the original paperwork and packaging. You also need to keep your receipt.
The company understands that sometimes we change our minds and want a different color or style.
Many people give Apple products as gifts, as well. It’s ok for a gift recipient to exchange their Apple Watch to get the exact one they want.
Apple Watches should always be gifted with a gift receipt included for this reason.
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Can I Exchange an Apple Watch Purchased From a Third Party to Apple?
Apple has contracts with other retailers that allow them to serve as authorized dealers for their products.
That means you can walk into other kinds of stores and buy an Apple Watch or other device even though it’s not an Apple store location.
When you purchase an Apple Watch from a different retailer, you must familiarize yourself with that retailer’s return and exchange policy because that’s what rules will apply to your purchase.
You cannot purchase an Apple Watch from a third party vendor or website and exchange it at an Apple store location.
Apple stores only accept returns or exchanges of items that were originally purchased from their store locations or their direct website.
Can I Exchange an Apple Watch Purchased From the Website In Store?
You can order an Apple Watch online from their direct website and take it to exchange at an Apple store location. The Apple website is not a third party vendor.
You’ll need to keep your invoice and all the accessories that came with your Apple Watch to take with you for the exchange.
All items must be exchanged together if they come together. This includes chargers, bands, or any other accessories.
Do Apple Watches Come with Warranties?
All Apple Watches purchased directly from Apply come with a 1-year warranty. The year is limited to hardware coverage.
Should you need hardware repairs for your watch over the course of the first year, you are covered under the manufacturer’s warranty.
You also get a 90-day technical support service to help you get started with your new Apple Watch. It’s completely free and is ideal for getting everything set up in the first three months after purchase.
Can I Exchange My Apple Watch After the 14 Days?
Apple does not allow for exchanges after the 14-day period unless there is a manufacturer’s defect with the watch. You would need to use an alternative option.
Apple allows customers to participate in a trade-in program for eligible items. If you have an Apple Watch you want to exchange after a month, you could likely use the trade-in program to get credit toward the watch you would like.
You could also try to resell the Apple Watch yourself and purchase the one you want with the money you make from the sale.
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Are Apple Watches Waterproof?
Apple Watches are not waterproof. It’s a common misconception that people think their Apple Watches are waterproof. They’re water-resistant, which is different than waterproof.
Water-resistant means your Apple Watch will function through your exercise sessions while you sweat with no issues.
You can also wear your watch in the rain or while washing your hands. It does not mean you can swim with your watch on.
Waterproof means you can submerge a device and it won’t lose functionality or become ruined. Apple Watches are not waterproof and thus cannot be submerged in water.
Does Apple Resell Returned Items?
Apple can and does resell returned items that have never been opened. These items are still considered brand new and are resold at the full retail price.
If an item is returned that’s been opened, regardless of whether it was ever used or not, it is not sold as a brand new Apple product.
Even in cases where the box was opened but the item was never removed, the items are closed back up and sold as refurbished on the Apple website.
This is a great way to get an Apple device for a discounted price.
Does Apple Have a Restocking Fee?
If you return an Apple Watch through the website with the original packaging and all accessories included, as well as the original paperwork for proof of purchase, you will not be charged a restocking fee. This applies in the United States, specifically.
Other countries may have various other guidelines.
Can I Return Apple Products without a Box?
Apple recommends returning or exchanging with all of the original packaging and accessories included.
However, if you discarded the box, that doesn’t necessarily mean you can’t exchange your Apple Watch.
Take your receipt and everything you do have to the Apple store to see what can be done.
Wrap Up
Apple Watches may be exchanged at Apple locations or the website within 14 days of purchase. You’ll need to take your packaging, paperwork, and accessories with you to make the exchange.
You can exchange Apple products bought directly from Apple at any of their store locations or their direct website.