Do you know what American Eagle jeans warranty is? Well, you are at the perfect place to find the answer to such a question.
American Eagle doesn’t seem to have this jean warranty. They do, however, have a no time limit exchange, refund, and return policy. American Eagle also allows you to return old jeans for a $10 discount on a new pair of jeans.
You may be wondering if there are any catches. For the rest of this article, we are going to take an in-depth look at their return policy in full, what are the requirements, and what isn’t covered under the policy.
What items can be returned, Refunded, or Exchanged?
You can return any item you have purchased In store or online. This includes jeans, accessories, and swimwear. It doesn’t matter the reason you are returning them.
However, you cannot return jeans that you have worn for years and get a new pair for free.
First, American Eagle tracks all of your returns, so if you are constantly returning items, they may suspect fraudulent activity and refuse to let you return your items.
Secondly, they require any returns, except items that were delivered damaged, to be in good condition.
Read also >> American Eagle Return Policy In Canada (What´s Covered + More)
Can you exchange an old pair of worn jeans at American Eagle?
Not exactly. You can bring them to the store and recycle them and receive a $10 discount towards a new pair of American Eagle jeans.
You may bring any pair of jeans from any retailer though.
American Eagle is part of the Blue Jeans Go Green denim recycling program, which recycles old denim into new items.
Are there any restrictions on returning items?
The items must be in good condition, either new or only tried on a little bit. Swimsuits and bikini bottoms must have the hygiene liner in place.
If it has been removed, then it cannot be returned as it cannot be resold for personal hygiene reasons.
Can you return damaged or stained items or items without original tags?
Items that are damaged or stained if you have received them that way can be returned for a full refund, exchange, gift card to be used later.
Items without tags may also be returned. It’s the proof of purchase that must be present.
What counts as proof of purchase?
Your receipt, your order invoice, order confirmation page, order details page, or any emails about your orders can all be used as valid proof of purchase.
If you bring in any of the above, you are eligible for a refund, exchange, credit card chargeback, or American Eagle gift card.
What happens if you don’t have proof of purchase?
If you do not have proof of purchase, American Eagle will let you exchange the item or give you store credit for the amount that item is at the time of return. They will not give you a refund.
Can you return items purchased online to the shop?
Yes, you may. American Eagle will allow you to bring any items purchased online back to your local store for a refund or exchange. You must bring your order confirmation or digital receipt in order to return your purchase.
This includes any online item, including items that are listed as online only. It is important to note that currently, item exchange is not available online. You must return the unwanted items and then make a new order.
How soon will you receive your refund?
If you decide to return your items to your nearest store, then your return will be handled immediately, as you will be served by a person in-store. It is the fastest way to expedite your refund or exchange.
If you return your item via online
Returning your American Eagle item in this way takes a bit longer to be processed. This can take anywhere between 2 to 4 weeks, as well as an extra 5 to 7 days on top of the 2-4 weeks.
If you need to exchange the item quickly, going to your nearest shop is your best option.
How do you return an item via mail?
All you need to do is:
- Go to the American Eagle website
- Open the returns page
- Enter your order number and email address in the correct fields
- Hit ‘Next’
- Follow the rest of the on-screen instructions, which will provide you with the details of your mail-in return.
Exchanging an item at American Eagle
You can exchange any item for another item, instead of getting your money back. Simply return it to your nearest store and ask for an exchange.
However, you need to be aware of what constitutes an even exchange.
How does American Eagle define even exchange?
If you ask for an exchange, it will only be considered an even exchange if the new item is exactly the same style and color as the original.
This is because a different style might be more expensive than the original item.
Does their return policy include items bought from Aerie and Tailgate?
Yes, you may return items purchased at these retailers to any local American Eagle with proof of purchase. You may also return American Eagle items to an Aerie or Tailgate shop as well.
Is there a time limit for a refund or exchange?
The answer is no. American Eagle will allow you to refund or exchange any item at any time, as long as you have proof of purchase.
However, if they suspect that there has been fraud or abuse, then they may refuse to exchange it or refund it.
This means that if you have worn your jeans and they suddenly rip you may return them for a return, refund, exchange, or American Eagle gift card.
Final thoughts
While it’s true that American Eagle has one of the best return and exchange policies, there doesn’t seem to be an actual jeans warranty available through the store.
Rather, they have a jeans recycling program that will allow you to recycle your own jeans for a $10 discount.