Do you know what AA car warranty claim is and how to successfully file a claim by yourself? Well, you are at the perfect place to find the answer to such a question.
An auto warranty is designed to protect you and cover unexpected auto repairs. They can give you peace of mind knowing you won’t have to bear a significant financial burden when your vehicle needs repairs. How do you file a successful claim by yourself?
Filling a successful claim for your AA Car warranty isn’t difficult if you understand your coverage and follow the correct steps according to the contract agreement. You will need patience when waiting for the decision before work can begin.
Here are a few tips to ensure your warranty claim is successfully paid to repair your vehicle.
AA Car Warranty
AA Car Warranty offers an auto policy to help cover repair costs on your vehicle. It functions like an insurance policy to protect the major components of your vehicle.
It can be used to repair the mechanical parts of your vehicle including the engine, transmission, and other parts of the drivetrain.
There are a few different options when you are considering an extended warranty for your vehicle. You will need to work with an authorized AA Car Warranty representative to choose the coverage that will fit the needs of your automobile and budget.
When the repairs are needed you can visit one of their authorized repair shops or you will have the ability to choose one yourself.
If you visit their repair shop they will communicate with the shop to cover your repair. If you choose a shop on your own you will need to submit the warranty claim yourself.
Your Warranty Contract
When you agree to the AA Car Warranty you will be given a document that will explain your terms and coverage.
Before you need a repair to your vehicle or file a claim, it would be beneficial to familiarize yourself with the warranty coverage. It will explain what will be covered under the warranty contract and what is not covered.
Your vehicle may not be covered if it’s used, a salvage vehicle, or has been rebuilt. It may not be covered if it was damaged during off-roading or on a racing track. Also, parts that are expected to wear out and be replaced are not covered.
These can include items such as brake pads, wiper blades, and shock absorbers. Glass parts like windshields and mirrors may not be covered either.
Be sure the part you are requesting payment for is covered under your AA Car Warranty.
Perform Regular Maintenance
You will be required to keep your vehicle’s maintenance schedule current according to your warranty contract. You will be required to complete all required maintenance as scheduled for your current vehicle.
If you have not followed the proper schedule or have not completed all of the required maintenance your warranty claim may be rejected.
Keep Your Receipts for Expenses
You may need to prove after you have submitted a claim that you have kept the proper maintenance schedule.
You may be required to show proof that you have kept your vehicle’s maintenance schedule. Ensure you keep all the receipts for any maintenance you have performed on your vehicle.
Under some contracts, you will be required to have your scheduled maintenance and oil changes performed at an authorized repair shop.
If this is stipulated in your contract, do not perform scheduled maintenance and have your vehicle serviced at a repair shop that is authorized according to your contract.
Have Your Car Repaired Immediately
If you do experience an issue with your vehicle, take it to the repair shop and start the process immediately.
Whether you are required to use an authorized repair shop or are able to utilize your own repair shop, you will need to address the problem with your vehicle when it is necessary.
Failing to initiate a repair may damage your vehicle and cause expensive repairs further down the road.
When you do take your vehicle in for service, you will need to authorize the repair shop to tear down your vehicle to completely diagnose the problem before the repairs can be authorized for payment.
Additionally, if you choose your own repair shop, you may be responsible for any charges over what their authorized repair center would charge for labor or parts to repair the same maintenance in that facility.
Wait for Approved Authorization
After you can obtain a full estimate from the repair service, you will need to submit it to AA Car Warranty.
They will then respond to authorize the repairs on your vehicle. Ensure you wait for this approval before any work begins on your vehicle. This process should be completed rather quickly.
If there is a disagreement on service or coverage, this process can be delayed. It will be important to remain patient throughout the process and follow the proper procedure before the repair can continue on your vehicle.
Once the claim is approved, you can have your vehicle repaired.
Save Any Communication or Documents During the Process
You should save any communications you receive from AA Car Warranty as well as any estimates and repair invoices you receive from your mechanics’ shop.
If your claim is denied at any time in the future, you will need all the documentation you receive in order to ensure the repairs of your vehicle will be covered.
Get The Denial in Writing
If your claim is denied, you will need to get the denial claim in writing. This will be useful if you feel that your claim should be covered.
You should also file an appeal as soon as possible after you receive the denial of your claim.
Hopefully, the appeal will be able to authorize your claim and have your vehicle repaired in a timely manner without any inconvenience to you.
Last Resorts
If your claim is still denied after an appeal, you still have the option to recoup payment for the repairs to your vehicle. Your best option would be to file a lawsuit to receive a judgment in a court of law for your expenses.
You will need all the paperwork you have saved throughout the process and attempt to receive a judgment through a settlement or winning your court case.
If filing a case in court is unsuccessful or is not an option in your case, you can file a complaint. While this may not help you recoup any expenses you have from the repair it will help to warn other consumers about your negative experience.
If you do decide to file a complaint you have a few different agencies, you can contact to help you. You can begin with a local consumer protection office.
They can mediate, investigate, prosecute offenders of laws, and regulate service providers. You can initiate by phoning them or online.
You may be able to file a complaint with your state attorney general’s office. They are responsible for protecting consumers from fraud and enforcing antitrust laws.
You can also file a complaint with The BBB. They can handle your complaint and warn others as well as settle disputes such as yours every year. They can also warn other consumers of the actions you have faced according to their rating system.
Conclusion
Taking the time to learn your contract will help you file a successful claim with AA Car Warranty. You will need to know what repairs are covered and what is not covered before you submit your claim.
You will also need to take your vehicle in for repair as soon as it becomes necessary.
You will need patience when submitting the claim and be required to wait until the repair is authorized before the work on your vehicle can begin.
If your claim is denied, you should file an appeal, a complaint, or a lawsuit to have your repair covered.
References
https://www.theaa.com/cars/warranty/contact-us
https://consumer.ftc.gov/articles/auto-warranties-service-contracts